Automation Strategy
AI Service Desk Agent in Azure Logic Apps: Test Results
We tested an AI service desk agent in Azure Logic Apps on three support emails. Here are the results, failure…
Category: Automation Strategy
Process mapping, ROI calculations, change management and digital transformation
Automation Strategy
Azure Agent Loops: Autonomous Infrastructure Management
If you’ve spent the last decade watching n8n, Zapier, and a thousand automation platforms promise to fix IT ops, you’ve…
Automation Strategy
The Hidden Security Risk in Your Microsoft Automation Setup
Why the same tools making your business more efficient could be exposing your data When you focus on Microsoft automation…